Unfortunately, we cannot change your order or the shipping address once it has been placed.

Should you receive a delivery containing damaged or wrongly packaged item(s), the wrong size or product, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference. Important: Please state your order ID.

Should an item be missing from your delivery, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference. Important: Please state your order ID.

All products of our current collection are displayed on the website. If an item is out of stock this will be stated on the product’s page.

In case of an unlikely discrepancy between the website and the actual stock in the warehouse due to a miscount you will be notified via email and receive a refund for the missing item(s).

Customer support

01164 422164

Send a message

info@socksmad.co.uk